Monday, 17 March 2014

Leak Detection for Insurers


 
 
 

LDS Leak Detection for the Insurer


Leak Detection Specialists are dedicated to providing Insurers with an unsurpassed Leak Detection Service.   We are sensitive to the stresses that can arise when a claim is made and we undertake to treat all clients with a positive attitude. Our reputation and continued business growth depend on our ability to provide a great service. Customer satisfaction is critical and we are committed to achieving this goal.

Working together you can be rest assured that your customer are in good hands. Upon your instruction we will immediately contact your customer to arrange a Leak Detection Survey at their earliest convenience. Our engineers will carry out the survey in a tidy professional manner offering reassurance to your customer. A full written report with photos and recommendations will be sent to you the following day.

The Benefits
 
  • A non-destructive technical solution
  • Minimises disruption
  • Reduction in material and labour costs
  • Improves the ‘customer journey’ during a claim
  • Reduces costs for the insurer
     
     
All our engineers are qualified plumbers, employed and trained by Leak Detection Specialists and are CRB checked, carry I.D. Cards, CSCS cards, wear a company uniform and drive a company van.

With National UK coverage and serving both the commercial and domestic areas we work closely with Insurers, Insurance Brokers, Loss Adjusters together with Facilities Managers, Property Managers and Property Management companies, helping to provide a rapid, professional and efficient customer service offering to their client base.

Contact our office for more details Tel: 0844 809 4968
 

Tuesday, 4 March 2014

Leak Detection Testimonials

TESIMONIALS

FROM OUR HAPPY CUSTOMERS



Our customers depend on us to provide reliable, professional customer service. We do our best to meet and exceed their high standards. Here's what just some of  our customers say about our team so far in 2014.

Peta Al Rais, London
Bernie was excellent and diligent and I wish I had known about your company 2 years ago-we could have saved ourselves a lot of time and stress. Bernie is excellent and very professional. He is very experienced and conscientious spending 6 hours approx. at the property ascertaining the location of leaks. I am very impressed. (Date: 24.2.2014)

Mr Sharp, Lincoln
Brett was very professional, calm and clean in his work. We were really worried and stressed with the whole affair but Brett found the leak and now it's been found and repaired, thank you so much.
(Date: 18.2.2014)

Phil Johnson, Elsenham, Essex
Cracking service Bernie located the leak within 6 minutes. Will defiantly use you again thank you so much. (Date: 24.2.2014)
Pete Williamson, Crabtree Property, Finchley
Thanks for the excellent service and speed in getting the report to me. I didn't meet the engineer on site, the resident did but as far as i am aware they were very pleased with the service.
(Date: 19.2.2014)
Roger Bainbridge, Ferring By Sea, West Sussex
Excellent service found the leak which is all we wanted.(Date: 18.2.2014)

Craig Shenton, Protec House, Lancashire
Both engineers who attended our client’s site were very professional and knowledgeable. They arrived on time and assisted our engineers to locate the assumed leak on the underground fire ring main. The client is over the moon as this has been an on going issue for near 2+ years!! Thanks again Craig Shenton Projects Engineer Protec Camerfield Ltd (Date: 17.2.2014)
Mr Rattray, Chesham
I was very pleased with the overall service provided by LDS. The engineer who dealt with my leak very professionally and would recommend LDS. Thank you. (Date: 24.1.2014)

Louis Phillips, Widegates Cornwall.
I write to express my satisfaction regarding the conduct of both you and your staff during my recent water leak episode. Both of your technicians, Lee and Bernie, worked extremely hard to locate the leak after arriving promptly at the agreed time. They were courteous and supportive during what was a trying time for both Jenny and myself. I was particularly appreciative of their efforts when I learned of the extremely early starts they have to make to reach us here in Cornwall. May I express my appreciation of your understanding and confidence-boosting manner when I spoke to you on the phone. The whole episode was conducted with skill and professionalism and I wholeheartedly commend LDS as a company of the highest calibre. (Date: 19.1.2014)

Chris Strevett, Worthing West Sussex
Mark was very professional and the report was forwarded within a day, thanks. (Date: 19.1.2014)

Penny Heyes, Wooburn Green
Your engineer Barry, was very professional and as considerate as possible given the stressful situation. He was also very helpful in suggesting solutions to the problem which we have now taken into consideration. (Date: 19.1.2014)

Mrs Blackburn, Huddersfield
I wish to thank you for your services given to me on Sunday 22nd December 2013 in my home. Your employee, Bernie detected and repaired a leak in my central heating system after almost 2 weeks of problems and personal pressure. I found Bernie to be most professional and efficient. His calm attitude I found very reassuring. The help and advice he gave me was very kind, helpful and I was able to return to normality. Again my sincere gratitude. (Date: 17.1.2014)
Faizul Faizi, Isleworth, Middlesex
I was very satisfied with the service your engineer Barry provided today in locating my leak. He was courteous, informative, knowledgeable and dealt with my leak professionally, thank you.
(Date: 12.1.2014)

Sue Polhill, Buckingham
Today we had a visit from a member of your team called Bernie. He really is a credit to your organisation. He was very professional in everything he did and was extremely thorough. He also delivers bad news very nicely! Should we ever require your services again I would ask that he visits us. (Date: 10.1.2014)

Andrew Etchells, Watford
Lee was a lovely bloke who clearly loves his job - and his enthusiasm for the service and his equipment were a pleasant contrast to a lot of the people we have dealt with when having household issues. (Date: 2.1.2014)

Richard Falk, Haxey
Just wanting to confirm in writing how impressed I have been with your company's service once more. Your engineer was efficient and polite and went beyond my expectations in trying to sort the problem today. (Date: 23.12.2013)

Louis Phillips, Widegates, Cornwall,
Bernie worked to the best of his ability following very early starts to be on site at the agreed time. Both showed a very concerned, professional approach to their task. (Date: 23.12.2013)

For more LDS customer testimonials please visit our website http://www.leakdetectionspecialists.co.uk/testimonials.htm